Ford Service in the New River Valley
Duncan Ford Service · New River Valley, VA
More Expertise.
Less Cost.
We dared to compare. On The Works® package — a synthetic blend oil change, tire rotation and multi-point inspection — Ford-certified service at Duncan costs less than the independents down the road.
Real parts. Real pros. Real easy.
The Works® package is $99.95 at Duncan Ford in Blacksburg, VA — lower than South Main Auto ($110.00) and Tire Discounters ($110.00) for comparable service, based on our independent local survey on 7/17/2026. You get factory-trained technicians and genuine Ford parts, and you keep about $10 in your pocket.
Head to head
The New River Valley Price Showdown
Same job — oil change, tire rotation and vehicle checkup. Here's what three local shops charge.
Comparison based on an independent survey of local competitor pricing for comparable services conducted 7/17/2026. Prices subject to change. All offers plus tax, shop supplies and environmental fees, where applicable. See full details below.
What you get
Everything in The Works® Package
More than an oil change — it's a full maintenance checkpoint that helps your Ford run longer and safer through New River Valley winters and mountain roads.
- ?Synthetic blend oil change using Motorcraft® oil and a genuine Ford filter
- ?Tire rotation and pressure check for even wear and better mileage
- ?Multi-point vehicle inspection by a factory-trained technician
- ?Brake inspection to catch wear before it becomes a repair
- ?Battery test and fluid top-off
- ?Filter check and belts & hoses look-over
Why the dealer wins
Ford-Certified Service vs. a Typical Independent Shop
A lower price is only half the story. Here's what factory-backed service adds that most corner shops can't match.
| What matters | Duncan Ford (Ford-Certified) | Typical Independent Shop |
|---|---|---|
| Price for The Works® (surveyed 7/17/2026) | $99.95 + tax | $110.00 + tax |
| Technicians | Factory-trained & Ford-certified | General mechanics; certification varies |
| Parts | Genuine Ford & Motorcraft® OEM | Often aftermarket |
| Diagnostics | Ford factory tools & software | Generic scan tools |
| Software & recall updates | Yes — done in-house | Not available |
| Warranty-safe maintenance | Yes | Varies |
| Knows your exact model | Yes — Ford is all we do | One of many brands |
Proudly local
Serving Ford Drivers Across the New River Valley
Duncan Ford has been a trusted name in Southwest Virginia for more than 60 years. Our service center at Route 460 Business in Blacksburg is minutes from Virginia Tech and easy to reach from across Montgomery County and the wider New River Valley. Voted #1 in customer service for sales and service three years running, our award-winning team is known for the fastest service in the region — so you're back on the road, not stuck in a waiting room.
Questions & answers
Ford Service in the NRV — FAQ
How much does The Works® package cost at Duncan Ford?
The Works® package is $99.95 plus tax at Duncan Ford in Blacksburg, VA. It includes a synthetic blend oil change, tire rotation, multi-point inspection, brake inspection, battery test and fluid top-off. Based on our independent survey on 7/17/2026, that's lower than South Main Auto ($110.00) and Tire Discounters ($110.00) for comparable service.
What's included in the Ford Works package?
The Works® combines a synthetic blend oil and filter change with a tire rotation and pressure check, a multi-point vehicle inspection, a brake inspection, a battery test, a fluid top-off, and a check of your filters, belts and hoses — all performed by a factory-trained technician using genuine Ford and Motorcraft® parts.
Is dealership service really cheaper than an independent shop?
At Duncan Ford, yes — for The Works® package. Our surveyed price of $99.95 came in below two well-known local independents, both at $110.00, for comparable service on 7/17/2026. On top of the lower price, you get Ford-certified technicians, OEM parts and factory diagnostic tools that most independent shops don't have.
Where is Duncan Ford's service center located?
Duncan Ford Service is at Route 460 Business, Blacksburg, VA 24060 — convenient to Christiansburg, Radford, Dublin, Pulaski and the entire New River Valley. You can reach the service department at 540-579-7771.
What are Duncan Ford's service hours?
The service department is open Monday through Friday, 7:30 AM to 6:00 PM, and closed Saturday and Sunday. You can schedule online any time or call 540-579-7771 during business hours.
Do I have to drive a Ford to get service at Duncan?
Ford is our specialty and where our certified expertise shines, but our service center also handles routine maintenance — like The Works® oil change and tire rotation — on most makes and models. Contact us to confirm the right service for your vehicle.
More Expertise. Less Cost. Let's Prove It.
Book The Works® package for $99.95 and see why New River Valley drivers trust Duncan Ford for faster, factory-certified service.
Service Hours
